Welcome to Nebraska Total Care! We’re glad you’re a member. You can count on us to provide the resources you need to care for yourself and your family.
It’s time to take control of your health – and this is the place to start. Your new health insurance plan offers comprehensive medical care and benefits. It also includes valuable programs, educational tools and support.
You will receive a New Member Packet in the mail. It is a large green envelope and has important information about your plan. Please watch for this packet.
This page will help you understand your health plan. It has all the details you need to help manage your health. You can also find tools to take action.
Your next steps with your new plan:
Create an account on our secure online Member Portal. You can manage your health benefits, change your primary care provider, contact a plan representative, see authorization approvals, view claims, see your healthy rewards program balance, and more.
Complete a Health Risk Screening. This is available on your Member Portal. You can also complete it by calling 1-844-385-2192, Nebraska Relay Service 711. Complete it within 30 days to get a Healthy Rewards Program award.
Visit your doctor. After you choose your doctor, set up an appointment for a check-up right away. This is your new medical home.
You should be able to schedule an appointment with your PCP and get medical care when you need it. You may have to wait a little longer to get in to see certain other types of providers, like specialists. Call your health plan if you can’t get an appointment in a timely manner.
Other Important Resources:
- Member Handbook: Covered services, benefits, and wellness programs
- Member Portal: Create and log in to your secure member account
- Preferred Drug List (PDL): Medications covered
- Benefits Summary: Benefits available to you
- Health & Wellness: Health information on a variety of topics
- Member Resources: Forms, helpful links, and more
If you have any questions or need more information on anything, please call us Monday through Friday, 7:00 a.m. to 8:00 p.m. Central Time. We are here for you. 1-844-385-2192, Nebraska Relay Service 711.