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Complex Care Pharmacy Programs

Nebraska Total Care members with complex care needs have access to Complex Care Pharmacy Programs to help with their medications.

Heritage Health - Nebraska Total Care 


In May 2021, Nebraska Total Care Implemented the Community Pharmacies Enhanced Services Network (CPESN) chaptered organization, Nebraska Enhanced Service Pharmacies (NESP) Complex Care Program. NESP is a quality improvement clinically integrated network of 61 independent Nebraska pharmacies focused on developing and implementing enhanced patient care services. Each member receives a comprehensive 10-step medication review, monthly home delivery of medications in adherence packaging at no cost to member, and ongoing refill management services including medication refill synchronization and monthly medication reconciliation to ensure adherence. Comprehensive Medication Reviews will also be completed for eligible Nebraska Total Care members utilizing the Outcomes MTM platform. Local pharmacy engagement allows members who choose the option of continued routine face-to-face interactions with their clinical pharmacist and demonstrates the appreciation of local collaborative relationships with NE plan-pharmacy-provider partnerships.