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Behavioral Health

Nebraska Total Care covers all behavioral health services that are included in the Heritage Health plan. A complete list of services, CPT codes, and authorization requirements can be found on the Pre-Auth Check page.

Attention All Outpatient Behavioral Health Providers: The provider portal enhancements are complete. 

BH Providers are able to submit electronic authorization requests for the following services:

  1. Community Based Service
  2. Day Treatment
  3. ECT (Electroconvulsive Therapy)
  4. IOP (Intensive Outpatient Therapy)
  5. Psychological Testing
  6. Psychiatric Evaluation

*All other higher levels of care require prior authorizations to be submitted via fax.

All BH providers are able to see their authorizations on the provider portal

Fax to 866-535-6974

  • Certificate of Need
  • Discharge Summaries
  • Inpatient Clinical Documentation