Psychiatric Assistance Line
The Psychiatric Assistance Line (PAL) is a value-added service for providers interested in receiving non-emergent behavioral health clinical consultation. A psychiatrist is available to address questions for prescribers about psychotropic medication issues. Licensed Mental Health Professionals can assist with general mental health inquiries related to member care.
To access the PAL line, please call Nebraska Total Care at 1-844-385-2192 TTY: 711. Select “1” for Providers. When prompted say “Provider” and at the final prompt say “Agent”. Enter your NPI number. Ask the agent for the “Psychiatric Assistance Line”.