Member Handbooks and Forms

This handbook tells you how Nebraska Total Care works and the services we offer. Your Member Handbook includes:

  • Information about your benefits
  • Your rights and responsibilities
  • Member satisfaction
  • How to choose your Primary Care Provider (PCP)
  • When to use urgent care instead of the emergency room

Please take time to look over your handbook. Keep it handy in case you need it. You have the option to receive this handbook at least once a year. You can get it in either an electronic or a paper format. You can always see it here on our website. 

Nebraska Total Care Member Handbook

Medical Management Notifications
PO Box 2010
Farmington, MO  63640-9706

Medical Management Notifications
PO Box 2010
Farmington, MO  63640-9706

Nebraska Total Care
2525 N. 117th Avenue
Omaha, NE 68164

Nebraska Total Care can help

If you need help understanding your Member Handbook or completing these forms, please call Member Services. The phone number is 1-844-385-2192 (TTY: 1-844-307-0342 or Relay 711)