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Provider Relations

Nebraska Total Care offers direct, personal assistance to meet the needs of providers.

Provider Services is available to answer general claims, eligibility, and authorization questions. For assistance, contact 1-844-385-2192 (TTY 711).

Provider Relations Representatives are available to help address your complex claims concerns or provider education requests. Representatives are assigned to specific regions and provider groups, and can be contacted directly.  

Annual Provider Satisfaction Surveys

You are essential to providing the highest-quality healthcare possible for our members, and your satisfaction is important to us, too. We assess your experience with the health plan through an annual Provider Satisfaction Survey. These survey results will be reviewed by Nebraska Total Care and will be key to helping us improve the provider experience, so please be sure to complete the survey if you receive one in the 4th quarter.

Physical Health Provider Relations

General Provider Relations Inquiries
NEProviderRelations@NebraskaTotalCare.com

Tim Easton
Sr. Director, Contracting and Network Development
Timothy.Easton@NebraskaTotalCare.com
Cell: 402-594-6817 

Jennifer Newcombe
Tribal Liaison & FQHC Representative
Jennifer.L.Newcombe@NebraskaTotalCare.com
Office: 531-329-8583
Cell: 402-206-3475

Dan Good
CHI/Uninet Owned and Independent Statewide
Daniel.E.Good@NebraskaTotalCare.com
Office: 531-329-8552
Cell: 531-215-3324

Monique Pridgeon
Internal Rep Supporting Total Respiratory, Methodist Owned and Independent Providers, Boys Town, Children’s Hospital
Monique.L.Pridgeon@NebraskaTotalCare.com
Office: 531-329-8553

Territory Map. Physical Health Provider Relations Reps. For assistance, contact 1-844-385-2192, Relay 711. 

Areas Counties  Physical Health Provider Rep
Area
1
Sioux, Dawes, Box Butte, Sheridan, Scotts Bluff, Banner, Kimball, Morrill, Cheyenne, Garden, Deuel, Grant Arthur, Keith, Perkins, Lincoln, Chase, Hayes, Dundy, Hitchcock, Red Willow Cheryl Mascher
Cheryl.R.Mascher@NebraskaTotalCare.com
Cell: 402-619-6926
Area
2
Cherry, Hooker, Thomas, Blaine, McPherson, Logan, Custer, Dawson, Buffalo, Hall, Frontier, Gosper, Phelps, Kearney, Adams, Furnas, Harlan, Franklin, Webster James Parsley
James.D.Parsley@NebraskaTotalCare.com
Cell: 531-389-1721
Area
3
Keya Paha, Boyd, Brown, Rock, Holt, Loup, Garfield, Wheeler, Knox, Cedar, Dixon, Dakota, Antelope, Pierce, Wayne, Thurston, Boone, Madison, Platte, Stanton, Cuming, Burt Cynthia Brown
Cynthia.J.Brown@NebraskaTotalCare.com
Cell: 402-671-9872
Area
4
Valley, Greeley, Sherman, Howard, Nance, Merrick, Hamilton, Polk, York, Colfax, Butler, Seward, Saunders TJ Fegenbush
Trenton.Fegenbush@NebraskaTotalCare.com
Office: 531-329-8459
Cell: 531-375-6377
Area
5
Clay, Nuckolls, Filmore, Thayer, Saline, Jefferson, Lancaster, Gage, Otoe, Johnson, Nemaha, Pawnee, Richardson Deb Koopmans
Deborah.J.Koopmans@NebraskaTotalCare.com
Office: 531-329-8550
Cell: 402-995-9910
Area
6
Dodge, Washington, Douglas, Sarpy, Cass Angela Murray
Angela.S.Murray@NebraskaTotalCare.com
Office: 531-329-8533
Cell: 402-669-2370

Behavioral Health Provider Relations

Mariana Johnson
Senior Manager of Provider Relations
Mariana.I.Johnson@NebraskaTotalCare.com
Cell: 402-590-9113

Territory Map. Behavioral Health Provider Relations Reps. For assistance, contact 1-844-385-2192, Relay 711.

Regions Counties Behavioral Health Provider Rep
Region 1 Sioux, Dawes, Box Butte, Sheridan, Scotts Bluff, Banner, Kimball, Morrill, Cheyenne, Garden, Deuel Cheryl Mascher
Cheryl.R.Mascher@NebraskaTotalCare.com
Cell: 402-619-6926
Region 2 Grant, Hooker, Thomas, Arthur, McPherson, Logan, Keith, Perkins, Lincoln, Dawson, Chase, Hayes, Frontier, Gosper, Dundy, Hitchcock, Red Willow James Parsley
James.D.Parsley@NebraskaTotalCare.com
Cell: 531-389-1721
Region 3 Blaine, Loup, Garfield, Wheeler, Custer, Valley, Greeley, Sherman, Howard, Merrick, Buffalo, Hall, Hamilton, Phelps, Kearney, Adams, Clay, Furnas, Harlan, Franklin, Webster, Nuckolls TJ Fegenbush
Trenton.Fegenbush@NebraskaTotalCare.com
Office: 531-329-8459
Cell: 531-375-6377
Region 4 Cherry, Keya Paha, Brown, Rock, Boyd, Holt, Knox, Cedar, Dixon, Dakota, Thurston, Wayne, Pierce, Antelope, Madison, Stanton, Cuming, Burt, Boone, Nance, Platte, Colfax TJ Fegenbush
Trenton.Fegenbush@NebraskaTotalCare.com
Office: 531-329-8459
Cell: 531-375-6377
Region 5 Polk, Butler, Saunders, York, Seward Lancaster, Otoe, Filmore, Saline, Thayer, Jefferson, Gage, Johnson, Nemaha, Pawnee, Richardson TJ Fegenbush
Trenton.Fegenbush@NebraskaTotalCare.com
Office: 531-329-8459
Cell: 531-375-6377
Region 6 Dodge, Washington, Douglas, Sarpy, Cass Angela Murray
Angela.S.Murray@NebraskaTotalCare.com
Office: 531-329-8533
Cell: 402-669-2370