Nebraska Total Care covers all of the medical services that are included in the Heritage Health plan. In addition to those, we offer some additional services to help members be well. These are called Value-Added Services.
Some of these services are available to all Nebraska Total Care members. Others are offered to members that meet certain health criteria. Listed below are some of the additional services that we offer.
These adult immunizations are covered every year:
An annual membership for the Boys & Girls Club can be covered for age-appropriate members.
Breast feeding has many healthy benefits for babies. Nebraska Total Care wants to help members who are breast feeding. We will give a free electric breast pump to any new mother in our plan. We will give:
- One electronic breast pump per member. For multiples (twins, triplets, etc.) only one pump will be provided.
- Breast pump kit
You can ask for your breast pump at the beginning of your 37th week of pregnancy, until 45 days after your baby is born. Your doctor will need to write a prescription for a breast pump. Eligible members can get one breast pump every two years.
Getting a Breast Pump (PDF)
The Client Assistance Program (CAP sessions) covers up to five outpatient therapy sessions annually without an Initial Diagnostic Interview. Members can contact providers directly to receive services.
Nebraska Total Care will pay for one community garden plot per household. We have relationships with many gardens in the state. Contact your local garden to see if we are already working with them.
If we have not worked with your local garden please call us. We will contact them to see if we can pay for a plot.
Get rewarded for focusing on your health! Earn rewards when you complete healthy activities like a yearly wellness exam, annual screenings, tests and other ways to protect your health.
Nebraska Total Care offers GED testing materials. Contact Member Services for additional information.
New parents whose infant has been admitted to the NICU receive additional supplies and supports from Nebraska Total Care. Services are delivered by Community Health Workers.
Nebraska Total Care covers required sports physicals for members ages 4-18. Contact the youth’s PCP to receive services.
Nebraska Total Care provides eligible members vouchers for online Weight Watchers participation.
To be eligible, members need to be:
- At least twelve years old
- For children ages 12-16 have a BMI of 25 or higher
- For members age 17 and older have a BMI of 30 or higher
To get the Weight Watchers vouchers your doctor needs to confirm your BMI. They need to have checked you within the last month. The doctors office can call or fax us with your information.
Extensions can be approved if you decrease your BMI by 1 point. Go to your doctor and get a note showing the decrease in your BMI. You will also have to be involved with our Care Management team. To talk to Care Management staff call Member Services. The number is 1-844-385-2192, Nebraska Relay Service 711. Choose the option to talk to Care Management.
Doctor’s notes can be mailed or faxed to us. Mail to:
Nebraska Total Care
ATTENTION: Care Management
2525 N 117th Ave, Suite 100
Omaha, NE 68164
The fax number is: 1-844-340-4888.
When you meet these requirements we will send you another set of vouchers. We will stop giving extensions when your BMI makes you not eligible for the program. If you stop participating in Care Management we won’t give more extensions.
Nebraska Total Care will pay for one 3 month membership for each member. This is a one-time benefit.
You may get a three month extension. There are two ways to get an extension.
- Be involved in Care Management. If you want an extension please call us. The number is 1-844-385-2192, Nebraska Relay Service 711.
- Send us a doctor’s note. You can email a doctor’s note. The email is NTC_CustomerService@NebraskaTotalCare.com. You can fax it. The number is1-844-305-8372. Your doctor’s note must be updated for each extension. It must include each member that wants to use the YMCA.
YMCAs are not required to participate in this program. Contact your local YMCA to ask if they participate.
NOTE: YMCAs in Nebraska are all managed separately. With some YMCAs we are able to have an exception to the extension process. You can call us to see if your local YMCA needs an extension. We will help you with the process.