You may be able to get transportation for your non-emergency medical appointments. If you are eligible, rides are free. Nebraska Total Care works with MTM, Inc. to provide transportation.
There are two ways to arrange transportation.
- Call Member Services. The phone number is 1-844-385-2192 (Relay 711). You can choose the transportation option. This will connect you to MTM.
- Use the MTM member portal. This is different from the Nebraska Total Care member portal.
Please schedule your ride at least three working days before your appointment. You can schedule a ride up to 60 days before your appointment. Sometimes urgent medical trips can be requested with less than 3 days’ notice. MTM may check with your provider to make sure the appointment is urgent.