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You may be able to get transportation for your non-emergency medical appointments. If you are eligible, rides are free. Nebraska Total Care works with MTM, Inc. to provide transportation.

Heritage Health - Nebraska Total Care 

There are three ways to arrange transportation.

  • Call Member Services. The phone number is 1-844-385-2192 (TTY 711). You can choose the transportation option. This will connect you to MTM.
  • Call MTM directly. The phone number is 1-844-261-7834.
  • Use the MTM member portal. This is different from the Nebraska Total Care member portal.
  • Download the MTM Link Member app (PDF) on your mobile device.

Please schedule your ride at least 2 working days before your appointment. You can schedule a ride up to 60 days before your appointment. Sometimes urgent medical trips can be requested with less than 2 days’ notice. MTM may check with your provider to make sure the appointment is urgent.

Common Questions About Transportation (PDF)