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Transportation

You may be able to get transportation for your non-emergency medical appointments. If you are eligible, rides are free. Nebraska Total Care works with MTM, Inc. to provide transportation.

There are two ways to arrange transportation.

  • Call Member Services. The phone number is 1-844-385-2192, Nebraska Relay Service 711. You can choose the transportation option. This will connect you to MTM.
  • Use the MTM member portal. This is different from the Nebraska Total Care member portal.

Please schedule your ride at least three working days before your appointment. You can schedule a ride up to 60 days before your appointment. Sometimes urgent medical trips can be requested with less than 3 days’ notice. MTM may check with your provider to make sure the appointment is urgent.

Common Questions About Transportation (PDF)

Your provider may need to fill out these forms to arrange your transportation. You can print them or tell your provider about this website.