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Transportation

You may be able to get transportation for your non-emergency medical appointments. If you are eligible, rides are free. Nebraska Total Care works with MTM, Inc. to provide transportation.

There are two ways to arrange transportation.

  • Call Member Services. The phone number is 1-844-385-2192, Nebraska State Relay 711. You can choose the transportation option. This will connect you to MTM.
  • Use the MTM member portal. This is different from the Nebraska Total Care member portal. **The MTM member portal will be available soon.

Please schedule your ride at least three working days before your appointment. You can schedule a ride up to 60 days before your appointment. Sometimes urgent medical trips can be requested with less than 3 days’ notice. MTM may check with your provider to make sure the appointment is urgent.