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Non-Emergency Medical Transportation (NEMT) services for Nebraska Total Care members is covered by Nebraska Total Care through our transportation vendor MTM, Inc. MTM is committed to partnering with medical facilities in Nebraska to ensure seamless, successful tranportation delivery to Nebraska Total Care members.

The Facility Transportation Resource Guide (PDF) contains the contact information for MTM staff.

Transportation Requests

Transportation for routine appointments should be requested three days prior to the appointment using the Transportation Request Form (PDF). To request transportation:

  • Call 1-844-385-2192 (TTY 711). Choose the transportation option.
  • Fax 636-561-6055.
  • Email

It is important that you notify MTM of any cancellations or schedule changes as soon as you are aware of them. 

Provider Trip Management (PTM)

MTM offers an online provider portal that allows healthcare providers to view, schedule, and cancel transportation.