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Transportation

Effective July 1, 2019, Non-Emergency Medical Transportation (NEMT) services for Nebraska Total Care members will be covered by Nebraska Total Care through our transportation vendor MTM, Inc. MTM is committed to partnering with medical facilities in Nebraska to ensure seamless, successful tranportation delivery to Nebraska Total Care members.

The Facility Resources Guide (PDF) contains the contact information for MTM staff.

Transportation Requests

Transportation for routine appointments should be requested three days prior to the appointment using the Transportation Request Form (PDF). To request transportation:

  • Call 1-844-385-2192, Nebraska State Relay 711. Choose the transportation option.
  • Fax 636-561-6055.
  • Email LSL-RTP@mtm-inc.net

It is important that you notify MTM of any cancellations or schedule changes as soon as you are aware of them. 

Provider Trip Management (PTM)

MTM offers an online provider portal that allows healthcare providers to view, schedule, and cancel transportation.  **The provider portal will be available soon.