Change Health Substitute Notice
On February. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. To learn more about this from Change Healthcare, please visit the HIPAA substitute notice or reach out to the contact center at 1-866-262-5342.
Nebraska Total Care - your partner for success
Established to deliver quality healthcare in the state of Nebraska through local, regional and community-based resources, Nebraska Total Care is a Managed Care Organization and subsidiary of Centene Corporation (Centene). Nebraska Total Care exists to improve the health of its beneficiaries through focused, compassionate and coordinated care. Our approach is based on the core belief that quality healthcare is best delivered locally.
How to Reach Us
If you are a Heritage Health member and have questions about Nebraska Total Care, you can reach Member Services at 1-844-385-2192 (TTY 711). We have people to help you Monday to Friday, 8 a.m. to 5 p.m., Central.
If you are a Nebraska Total Care member we can send you printed copies of anything you need within 5 days at no cost. Please call Member Services.
Finding help just got easier.
Our findhelp resource tool connects members and caregivers in need with local programs and supports. These programs provide help with food, shelter, healthcare, money and education, jobs and more.
The Interoperability and Patient Access Rule
You are now able to view your health information from a third party app on a mobile device or PC! Check out the Interoperability Page to learn more.
