Welcome, Members!

Welcome to Nebraska Total Care! We’re glad you’re a member. You can count on us to provide the resources you need to care for yourself and your family.

It’s time to take control of your health – and this is the place to start. Your new health insurance plan offers comprehensive medical care and benefits. It also includes valuable programs, educational tools and support.

This page will help you understand your health plan. It has all the details you need to help manage your health. You can also find tools to take action.

Your next steps with your new plan:

Create an account on our secure online Member Portal. You can manage your health benefits, change your primary care provider, contact a plan representative, view claims, see your CentAccount balance, and more.

Complete a Health Risk Screening. This is available on your Member Portal. You can also complete it by calling 1-844-385-2192. Complete it within 30 days to get a CentAccount award. 

Read your Member HandbookYour handbook tells you about your benefits and how to use the services and programs available.

If pregnant, complete a Notification of Pregnancy form. This is available in your Member Portal.

Choose your doctor. Sign in to your Member Portal account to choose your doctor, or call us at 1-844-385-2192. You can also use our Find a Provider tool to search for a doctor who is located in your area.

Visit your doctor. After you choose your doctor, set up an appointment for a check-up right away.This is your new medical home.


Other Important Resources:

If you have any questions or need more information on anything, please call us Monday through Friday, 7 AM to 8 PM Central Time. We are here for you. 1-844-385-2192, TTY 1-844-307-0342, Relay 711.